INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

do you offer customization services?
  • yes, we offer customization options for many of our products. Let us know your specific requirements, and we’ll work with you to create tailored solutions that meet your needs.

How can i place an order?

You can place an order by contacting us through our website or directly reaching out via email or phone. We’ll guide you through the process, from selecting products to finalizing your order.

What payment method do you accept?

We accept various payment methods including bank transfers, credit/debit cards, and secure online payment gateways. For bulk orders, we can also discuss flexible payment options.

 
 
 
What should i do if recieved a damage product

if you receive a damaged product, please contact us immediately with your order number and photos of the damage. We’ll arrange for a replacement or refund based on the situation.

 
 
Do you offer of your sample product?

Yes, we offer samples of our products to help you assess their quality before placing a bulk order. Simply get in touch with us to request samples.

 
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Contact Us

    We would love to hear from you and we value your feedback. To let us know how we can improve your shopping experience, or to ask a specific question about your order. Find our contact information below. .

     

    ADDRESS

    • HH26+7X Sarai Tarin, Uttar Pradesh

    PHONE

    +91 95571 55231

    EMAIL

    WEBSITE

    heavencrafts.com